Swains Plc provides tailor-made business calls and lines packages to suit your particular needs. Our communication solutions offer your business excellent value for money and outstanding customer service.
Our full range of traditional and next generation voice services covers all aspects of communication, from best value call plans and line rental, to inbound telephone systems for business and VoIP solutions.
Our network teams have more than 30 years’ combined experience in delivering business lines and calls to companies across the UK. We know how important choosing the right provider is for your business
Auto attendant - also known as Interactive Voice Response (IVR) - is a service that allows the caller to be automatically transferred to the correct department by using a simple menu system such as press 1 for sales and press 2 for service. The auto attendant can route calls efficiently and hold customers in a queue during busy periods. Tailored hold messaging can keep your waiting caller, informed of their position and alternative marketing messages.