Outbound Calls...
Management Tools
Understanding your telecom spend can be difficult without clear billing and analysis tools. Swains Plc understand business requirements and our customers have access to a range of management tools.
Invoicing
Invoices are sent out on a monthly basis to assist cash flow and budgeting. Many of our competitors make it difficult to identify charges but Swains invoices are clear, concise and detail exactly what you are paying for. Invoices can be delivered via email or post.
SwainsView
Our SwainsView software allows customers to analyse their call traffic. Data files are sent with your call data, and you can run standard or design your own reports, such as calls between offices, calls to specific destinations etc. The software is easy to use but extremely powerful.
To download the easyview software please click here and complete the online form. SwainsView software is only provided to customers using email billing.
Swains.info
Our traffic checking site allows customers to set up alerts based on a range of criteria such as calls costing over a certain amount or to a certain destination. If the criteria is breached then an alert is sent to you warning you. Customers have found this service invaluable in preventing fraud or incurring huge call costs due to computer viruses or malicious usage.
Existing customers can log in and check their call traffic and set up email alerts here. If you are an existing customer and have forgotten your log in details please click here.
