Inbound Calls...

Call Queuing

You know the problem, everybody calls at once and you only have a limited number of people answering calls. Lost calls can mean lost revenue, customer dissatisfaction, and slower response times. Swains Queue allows you to place callers in a queue listening to customised messages until their call can be answered providing an additional marketing opportunity and reducing the amount of lost calls.

Swains Queue is operated at the network level so there is no capital investment or hardware required.