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About Us

Wavenet a leading provider of voice, data, security and cloud solutions are proud to announce the recent acquisition of Swains Plc.

There are multiple benefits for customers with the two organisations joining forces including:

  • Widening the product offering – Wavenet offer a vast range of Cloud solutions covering telephony, content filtering, firewall and virtual servers.
  • Improving the platform capability – With a web based pricing tool providing postcode base quotes and providing portal access for customers to manage their IT estates.
  • Network improvements – Wavenet has invested in a geographically diverse core network which will allow you, as a customer of Swains, to benefit from faster, private and dedicated access service.
  • Benefits of scale – as Swains is now part of Wavenet, we can reward customers and partners with even more competitive pricing for the latest technologies.
  • Improved customer experience – Wavenet prides itself on market-leading customer service and a service which all Swains customers will benefit.

Bill Dawson, CEO of Wavenet commented: “This is a fantastic opportunity for customers of Swains and Wavenet.  Our increased scale and resources will further strengthen our supplier relationships, deliver a better customer experience and will give Swains customer’s access to Wavenet’s existing and growing product set.”

For more information visit wavenetuk.com or get in touch with your Account Manager.

An industry leading communication solutions provider, Swains Plc supply a wide range of voice and data connectivity services to over 2,000 SME, corporate and government customers across the UK.

Individually designed to meet the needs of your business, our solutions include:

  • Business telephone services
  • Business Broadband (ADSL, Fibre, EFM, EoFTTC , Fibre Ethernet)
  • VoIP business solutions (hosted, SIP)
  • Business mobile solutions

As a privately owned, financially stable and profitable company, Swains Plc has grown consistently since it commenced operations in 1998 and currently employs 25 members of staff.  We continually invest in our staff, technology and systems to ensure we are resilient and secure to maintain operational integrity.

Accreditations include ISO9001, ISO14001 and in 2014, we were very proud to achieve Investors in People Gold as well as being nominated for Gold Employer of the Year. We have also won numerous industry and business awards, both locally and nationally.

As the opportunity to integrate voice and data networks develops and the complexity of communications increases, it is paramount to choose a provider that understands past, current and future technologies and more importantly, how they can benefit your business. Swains Plc offer a complete product portfolio of solutions which are as flexible and adaptable as your business needs us to be.

Our values

Trusted Service – We are compassionate, caring and understanding to the needs of our partners with a clear focus on achieving the very best result. The integrity of our service is paramount to the strength of our relationships which we conduct with the highest ethical standards. We value the relationship with our communities and consider them an integral part of the success of our business.

KnowHow – We take pride in being innovative, creative and diverse in our approach to providing solutions. Together with our knowledge and adaptability we are able to evolve to meet the needs of our dynamic and ever changing industry.

Ownership – We all take responsibility in delivering quality products and services that are right first time, on time and every time

Sustainability – We offer the security of a resilient service. We pride ourselves in exceeding the expectations by ensuring our focus and actions produce profitable results for all.

Approachability – We are passionate in providing the best customer experience through our consultative and supportive approach. We focus on achieving the highest standards of professional communication.